Our Strength. Our Passion.

The Stanley Fulfillment System (SFS), created to encompass and improve upon Stanley’s long tradition of operations excellence, is the heart of our business operations. It’s a continuous improvement program focused 100% on the needs of our customers and a comprehensive business system that guides the way we work every day. SFS is at once our blueprint for success and our roadmap for continued growth.

SFS focuses on continuously improving the key areas where Stanley interacts with customers every day. We measure, improve and control improvements so that we can apply them to other areas of our business. In this way, we are ensuring that our customers not only have a consistently positive experience with Stanley, but also that their experience continues to get better over time.

At the heart of SFS are three simple, customer-facing goals:

• Improve Service
• Increase Quality
• Reduce Costs

Service, quality and costs have always been strengths at The Stanley Works. SFS is our commitment to making them even stronger.